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Data handling guidelines

For users of Nojima Giken's cloud services

Thank you for using Nojima Giken's cloud services (Flexsys / Nojima Well Diagnosis System). As we take care of your important data, Akio Nojima, owner of Nojima Giken, has a few requests. This page applies in common to all services we provide.

■ Your data is "your property"

All business and site data entered and stored in the Service (estimates, invoices, customer information, site information, diagnosis history, etc.) belongs to you, the user. We use it only to the extent necessary to operate the Service and never sell or provide it to third parties.

■ Please back up regularly

We use Google Cloud's redundant storage, keeping the everyday risk of data loss extremely low. However, no system can guarantee 100% preservation.

We strongly recommend regularly backing up your important data.

[How to back up]
・Flexsys: From "Settings → Data management," you can download all data, including customers, estimates, invoices, receipts, projects and daily sales reports, in JSON format.
・Nojima Well Diagnosis System: From "Dashboard → Data export," you can download site data and diagnosis history.
We recommend backing up about once a month.

■ Data upon cancellation or service termination

Upon cancellation, in accordance with our data retention policy, data is in principle deleted within 90 days of the cancellation date. Be sure to back up before cancelling.

If we terminate a service, we will notify you at least 60 days in advance and provide a period for exporting your data.

■ Security

Do not reuse your password across other services, and change it regularly. If you have added users through the member invitation feature, managing those accounts is also the responsibility of the administrator (owner).

If you notice any suspicious login or activity, please contact mail@nojima-giken.com immediately.

■ Feel free to ask if anything is unclear

If you have any questions about how to use the system, how data is handled, or security, please feel free to contact us at any time. Nojima Giken will continue developing and operating its services with "customers' peace of mind" as the top priority.

Nojima Giken, Owner: Akio Nojima
mail@nojima-giken.com
Terms of Service | Privacy policy | Data handling guidelines | Specified Commercial Transactions Act notice
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